Preparing for the Move
How far in advance should I schedule my move?
We recommend scheduling your move as far in advance as you can. The farther out you can plan your move, the greater the availability you will have in choosing a date and time that is convenient for you. A general rule of thumb is to contact us no later than two weeks in advance of your desired move date. We realize advance planning is not always possible, and do our best to accommodate last minute customers as well.
I want to do some packing and moving before the movers arrive. What areas would be most helpful?
Focus on packing, instead of moving. Smaller items and moving boxes can be moved very quickly by professional movers. Don't spend time trying to move these items yourself. Rather, focus on packing boxes, so when the movers arrive, you are 100% ready.
I have some items that I'd like to keep, but they won't fit in my new home. Should I store them?
Yes! Super Friends offers full service storage facility in addition to our high quality moving services. If your items do not fit in your new home, but you are only living there only for a finite period and then have plans to move to a larger home or you would like to hold on to the items for family and friends, use of our storage facility is a convenient, safe option.
What can I do to ensure that my belongings end up in the correct room during the move?
Choose a simple labeling system (i.e. MBR for Master Bedroom) and make sure that all of your boxes are clearly marked. Boxes should be labeled on the top and 3 sides. Your movers will work closely with you at the destination to make sure everything ends up where you want it.
Do I need to empty out my filing cabinets?
When the cabinets are made of metal or plastic, 2-drawer filing cabinets can be left full. The top two drawers of a 4-drawer cabinet need to be emptied. All lateral file cabinets need to be completely emptied. All drawers need to be emptied in wooden cabinets.
What do I need to do to prepare my appliances for the move?
You should make certain that your dishwasher, microwave, refrigerator, washing machine, and dryer are empty. Some models of front loading washers and dryers require stabilization bolts. These keep the tumblers from movement during shipmemt. Please check the manufacturer recommendations and have the bolts installed. Additionally, movers are not trained electricians or plumbers - you need to arrange for the appropriate professional to disconnect your washer, lighting/chandeliers, and refrigerator from any electric and/or water connection. Most importantly, movers are not licensed to disconnect gas, which power many dryers and ovens.
Will you move my plants?
Such items can be moved on local moves if properly packed/prepared, but we can not guarantee the safe transport of live plants, which can be traumatized by motion or temperature extremes inside the moving truck. We can not transport live plants on long distance moves.
Are there any items that you can not move?
Super Friends, as well as all Licensed Movers, will not move hazardous or combustible items such as propane tanks, firearms, paint, and aerosols, as the temperature in the truck could cause these items to explode or ignite.